returns & exchanges

we hope you love your purchase. if for any reason it doesn’t work out, we are happy to offer an exchange or store credit, subject to the conditions below.

• exchanges or store credit are accepted within 7 days of delivery
• items must be unworn, unwashed, and returned with original tags attached
• items showing signs of wear, scent, makeup, or alteration will not be accepted

refunds are not offered, except in cases where an item is faulty or incorrectly shipped.

sale items:

all sale items are final sale and are not eligible for return, exchange, or store credit.

return shipping:

• return shipping costs are the responsibility of the customer
• original shipping fees are non-refundable
• faulty or incorrect items will be reviewed and handled accordingly

processing:

once your return is received and approved, store credit or exchange confirmation will be issued within 5–7 business days.

important notes:

• store credit does not expire
• we reserve the right to refuse returns that do not meet our policy requirements
• all returns must be approved prior to being sent back