at marmuh, we want your shopping experience to be seamless and enjoyable.

order processing:

  • orders are processed within 1–2 business days (excluding weekends and holidays).
  • you will receive a confirmation email once your order has been shipped.

shipping rates & delivery times:

  • standard shipping: 3–7 business days
  • express shipping: 1–3 business days
  • shipping costs are calculated at checkout based on your location.

international shipping:

  • international orders may take longer depending on customs processing.
  • import duties and taxes may apply and are the responsibility of the customer.

tracking your order:

  • once your order is shipped, you will receive a tracking number via email.
  • you can track your order at any time using the provided link. 

lost or damaged items:

  • if your order is lost or arrives damaged, please contact us at info@marmuh.com within 7 days of delivery.
  • we’ll work with you to resolve the issue promptly.